Set Clear Rules for Doing Business – Protect Yourself with Tailored T&Cs

Whether you’re selling goods, offering services, extending credit, or dealing with suppliers, properly drafted terms and conditions are essential. We prepare tailored trade documents that help manage risk, ensure timely payment, and define the rules of engagement between you and your customers or partners.

What’s included

  • Custom drafting of terms and conditions specific to your business model

    Advice on consumer law compliance and limitation of liability

    Credit and payment terms tailored to your risk appetite

    Legal protections for late payments, disputes, and default

    Integration with your onboarding or sales process

    Review and amendment of existing trade terms

🔄 How It Works

  1. EInitial Briefing – We discuss your sales process, customer relationships, and key risks.

  2. Custom Questionnaire – We collect key commercial terms like payment timeframes, warranties, and refund rules.

  3. Document Drafting or Review – We prepare terms that reflect your operations and are enforceable under Australian law.

  4. Finalisation & Handover – You receive plain-English documents ready to send to clients or integrate into quotes, invoices, or sign-ups.

Legal Documents We Offer 🧾

  • Terms and Conditions of Trade
    Sets out the commercial terms between you and your customers – includes payment, delivery, refunds, warranty, and liability.

  • Credit Applications
    Used when offering payment terms – includes customer info, ABN, contact details, and agreement to your credit terms.

  • Personal Guarantees
    Protects you when offering credit to a company – a director personally guarantees payment if the company defaults.

  • Payment Terms & Collection Clauses
    Includes late payment interest, debt collection costs, and acceleration clauses.

  • Refund and Returns Policies
    Clearly outlines your position under Australian Consumer Law and your commercial preferences.

  • Supply Agreements (Standard Terms)
    For suppliers of goods – includes order acceptance, delivery, title, risk, and defect handling.

  • Warranties and Product Disclaimers
    Sets clear limits on what is and isn’t covered, including liability caps where allowed.

Frequently Asked Questions

  • Yes. Quotes and invoices don’t typically contain the full legal protections needed. T&Cs set out the full contractual framework and are enforceable if properly accepted.

  • Yes – we can include clauses that allow for interest and recovery of legal or collection costs, provided they’re reasonable and agreed to upfront.

  • We tailor your terms to be compliant with Australian Consumer Law for consumers and commercially sound for B2B sales.

  • Ideally not. Your terms should be agreed to before you supply goods or services. We can guide you on how to incorporate them properly into your workflow.